How To Cancel Tech Service With Xfinity

How to Cancel Comcast Xfinity Internet

Xfinity is an internet provider with plans ranging from 50 Mbps to 2,000 Mbps. In that location are popular bundles that include internet service and Television receiver channels. Xfinity by Comcast too stands out by offering a streaming box to subscribers who opt for a Tv set bundle.

However, some plans tin can exist expensive. This service might non be a good fit if faster and cheaper options are bachelor in your area, or you might need to cancel information technology because you're moving.

If you're an Xfinity customer and desire to cancel your net service, you lot should read on to find out everything you need to know about how to cancel Comcast Xfinity internet.

In this article you lot will notice out...

Before Yous Abolish Your Net Service
- Is Canceling Your Best Option?
- When Will Your Internet Service Cease?
- When Will Yous Get Your Last Bill?
- How Much Is the Early Termination Fee?
- Who Has to Pay the Early on Termination Fee?
How to Cancel Comcast Xfinity Net
- Prepare What You Need
- Contact Customer Support if You lot Have Questions
- Asking a Service Cancelation Online
- Cancel Your Service in Person
- Write to Xfinity to Abolish Your Internet
- What to Wait When Xfinity Calls You
- Questions to Inquire During the Telephone call
Returning Your Equipment
Conclusion

Before Yous Cancel Your Cyberspace Service

There are a few things y'all should know before y'all start the process of canceling your service. It's important to figure out the best time to submit your request and to get an thought of how much you'll pay in early termination fees.

Is Canceling Your Best Selection?

Y'all might want to cancel your Xfinity internet service because yous're moving or because you're not happy with a connection that is likewise slow or unreliable.

Yous might also want to switch to a cheaper option. On average, Americans pay $47 to $69 per calendar month for internet service, merely some Xfinity bundles can price a lot more, especially if you lot add TV channels.

Notwithstanding, if you're moving to a new accost and want to continue using Xfinity at your new address, your best option is to transfer your service. Xfinity volition give y'all access to WiFi hotspots so you can stay continued during your movement, and y'all won't take to pay an early on cancelation fee.

Besides, Xfinity will send yous the equipment you demand and you'll be able to set up your new connection yourself without paying whatever additional fees. If you abolish your service and subscribe again, you will pay an early cancellation fee, and you volition take to pay to activate your new line.

When Will Your Net Service End?

You can contact Xfinity and ask to end your cyberspace service at a hereafter date. In most cases, Xfinity will offer to terminate your service with your current billing wheel, just you can inquire for a dissimilar date if you desire the service to end sooner.

Go along in mind that it can accept a couple of business days to process your asking. If yous submit an online asking, Xfinity will go back to you lot within 48 hours. If you determine to mail service a request instead, it might take a week to ten days before Xfinity processes your asking.

When Will Y'all Get Your Last Bill?

You will get a bill for your last billing cycle with the same due appointment as usual. You lot're responsible for paying this last neb even if y'all receive it after your service is no longer active.

How Much Is the Early Termination Fee?

You will have to pay an early termination fee every month until your contract ends. This fee drops by $10 every month until it reaches $10 for the last month of your initial contract.

You can calculate this fee by multiplying the number of months left in your agreement by ten. This calculation will give you the ETF for the first month after you cancel your internet service. Deduct $10 per month to effigy out how much you will pay in the time to come.

Who Has to Pay the Early Termination Fee?

Y'all can detect your service understanding by logging into your Xfinity account or contacting customer service. This document should tell you how much time you have left on your current contract. Yous tin avoid paying a termination fee or at least save on this fee if yous cancel your contract closer to its expiration engagement.

Xfinity volition waive the ETF if you move to some other area where Comcast doesn't offering cyberspace services. Yous won't have to pay the fee if you're canceling because of an active duty military deployment or if you're canceling on behalf of an business relationship holder who passed away.

If you have a bundle and choose to abolish some of your services just will go on at least 1 service, you won't accept to pay a termination fee.

How to Cancel Comcast Xfinity Internet

Canceling your net service with Comcast Xfinity is like shooting fish in a barrel.

Ready What Y'all Need

You lot volition need your account number. Y'all tin can find it on your beak or you can log into your Xfinity business relationship to find it. You lot will also need to share information like your name and service address.

Contact Customer Support if You Take Questions

It's always a practiced idea to get some clarification if anything isn't clear earlier you cancel your internet service. You can achieve out to the Xfinity customer service team cheers to an online chat feature. You can also create a topic in the official Xfinity discussion forum or contact Xfinity on social media.

Note that you lot can't request a service cancelation via chat or social media. Nevertheless, you can ask questions about how this process works and become an idea of how much the ETF volition exist.

Asking a Service Cancelation Online

The easiest way to abolish your Xfinity cyberspace service is to fill out an online form. You lot'll accept to log into your account to access the course. This procedure takes a few seconds and tells Xfinity you want to cancel your service. Yous will get a phone phone call from Xfinity within 48 hours.

Cancel Your Service in Person

You can visit an Xfinity store and ask to cancel your service. Xfinity has an online tool you tin utilize to observe the nearest shop.

If you lot can find a shop in your expanse, this method is convenient since a customer service representative will submit your request to cancel your service correct away. You lot won't have to wait to go a telephone phone call from Xfinity with this method.

Write to Xfinity to Cancel Your Net

You can send a letter to Xfinity to abolish your service. Make sure your letter includes your full name, the service address, account number, and a phone number where Xfinity can reach you.

Post your letter of the alphabet to this address:

Comcast Cablevision

ATTN: Service Change Requests

1701 JFK Blvd.

Philadelphia, PA 19103

You volition go a phone call from an Xfinity client service representative within ii business days of your letter reaching its destination.

Sending a letter isn't the quickest way to cancel your service. However, y'all can ship a recommended letter to prove that yous asked Xfinity to stop your contract.

What to Wait When Xfinity Calls You

If you submit an online class or send a letter, y'all will get a phone call within two business days. Here's what typically happens during this telephone phone call:

The client service representative who calls you will start by verifying your identity. They will probably ask for your proper noun, service address, and account number.
The purpose of the phone call is to get confirmation that you desire to cancel your service. However, they volition ask why yous want to cancel first and might bring up alternatives.
You don't accept to tell the representative why you desire to cancel your service. If you tell them that you're moving, they will probably offer to wait upwardly if y'all can transfer your Xfinity internet service to your new address. If you lot mention a cost or performance issue, they might offer to upgrade you lot to a dissimilar plan.
If none of these options sound good to you, repeat that y'all want to abolish your service.
The Xfinity representative volition ask when you lot want to abolish your service. You can choose to abolish your internet at the finish of the billing wheel or option another engagement.
You will go a confirmation that your service will end on the date you picked. The representative will probably bring up that you lot need to return the equipment y'all are renting from Xfinity, and the telephone call will end.
Your service will end on the solar day you lot picked, and you lot volition receive a neb for your last billing cycle.

Questions to Ask During the Call

Earlier the phone call ends, the representative will ask if they tin help you with anything else. You should enquire a few questions to clarify when your service will end and how much you will pay.

Hither are a few questions y'all should consider asking. Take the fourth dimension to write downwardly any additional questions yous might want to ask before Xfinity calls you:

Confirm how much your last nib will be and when you'll have to pay it.
Ask about early termination fees. Find out how much time is left on your contract and how much you lot will pay in ETFs. Typically, this fee volition drib by $10 every month, but your agreement might be different.
Find out nearly payment options for the ETF and enquire if you lot'll be able to review this information in your Xfinity online account.
If you come across 1 of the criteria for not paying the ETF, make sure to bring information technology up during the phone conversation. Don't hang up until y'all get a confirmation from the representative that Xfinity will waive these fees.
If you lot take some equipment to render, detect out if at that place is a deadline for returning it. You should as well ask nearly additional fees you might owe if you lot return it late.

Returning Your Equipment

If you go over your Xfinity bill, you'll see that you're paying a monthly fee to hire equipment, including a router, modem, or TV box. You lot'll take to return these items one time yous cancel your cyberspace service.

Xfinity has an online return centre. You can log into it with your usual Xfinity ID and countersign even subsequently canceling your service.

You can create a return request, select the equipment you have, and print a prepaid UPS shipping characterization. It'due south a simple process, but keep in mind that y'all take to create the render request since Xfinity won't send yous a shipping label automatically.

All you have to practice is packet the equipment, record the shipping characterization on the box, schedule a home pickup with UPS, or drop it off at a UPS location. Don't forget to render your equipment since Xfinity might charge you additional fees if you keep it.

Conclusion

Canceling your Comcast Xfinity internet service is an easy process, thanks to the online form yous tin can submit. However, early on termination fees tin be high. We recommend going over your current service agreement to figure out when it ends. Y'all can salve a lot by waiting for the end of your contract to cancel.